Want to schedule a routine health or wellness appointment in our Maryland office or by telemedicine?
Click here to request an appointment: Seva Health Appointments
Questions? Please review our FAQs below.
Will Seva Health accept my insurance?
Seva Health currently accepts CareFirst Blue Cross and Blue Shield, Traditional Medicare, Railroad Medicare and Aetna as primary insurances. For your convenience we accept Visa, Mastercard, American Express. We do not accept checks for payment nor do we carry or exchange cash in our office.
What if my insurance doesn’t cover my care or prescriptions?
We believe that all health care is necessary care. Oftentimes, large insurance companies disagree about which health care services will be covered and it is impossible for us to know each unique plan. Our unique practice model is structured to accommodate all patients whether you have insurance or not. We are also an excellent option for individuals who have high insurance deductibles and are paying high out of pocket costs for care that is neither convenient nor comprehensive. We ask that you inquire about your insurance benefits with your carrier prior to scheduling an appointment. Please contact our office for further information on flexible self-payment arrangements if you do not have insurance coverage.
I see the website mentions terms like integrative healthcare and lifestyle medicine. Does insurance cover that?
At Seva Health, we use an integrative approach to all of the care we give. Integrative medicine is not a separate set of services — it’s the model of our practice. Nutritional supplements, diet and lifestyle counseling and mind-body practices to improve your health is all included in the care we provide. We will bill your insurance using routine, industry standard diagnostic codes and any charges that are not covered (including deductibles) will be billed to you directly.
What if I need x-rays or other diagnostic tests?
As a local, privately owned practice we know our patients and the local economy well. We strive to keep your costs as low as possible and will only order x-rays, CAT scans or other diagnostic tests that we determine are needed. We will provide a written order for you to have those tests done and the results sent directly to us.
When getting to the lab or an imaging center is difficult, we refer to local providers who are able to perform X-rays, ultrasounds, EKGs, and more right in your own home.
What about getting my labs done?
No problem. Lab orders are provided during your appointment and in between appointments by request. As an integrative health practice focused on disease prevention, we partner with Quest Diagnostics and LabCorp for routine labs and functional medicine laboratories like Sanesco Health and Genova Diagnostics to help you obtain the more specialized tests you need. Sanesco Health and Genova Diagnostics are fully accredited clinical laboratories, recognized internationally for their support of providers like us who wish to provide more personalized treatment and prevention of chronic disease.
Can I keep my current primary care physician?
At Seva Health, we believe that continuous care is better care. Therefore we encourage you to making Seva Health your “home” for all of your health and wellness needs. We ask that you notify your previous primary care provider of your intention and have your medical records transferred to us. Records may be sent by mail to our address.
Please note that if Seva Health is not your primary care provider (PCP) we will not be able to refill prescriptions written by your other providers. Seva Health will not prescribe controlled substances such as narcotics without previous medical records and a thorough history and physical examination.
How will Seva Health maintain my medical records?
At Seva Health, we do things differently. We want more time to spend with you, not with unneeded paperwork. We are committed to sustainability and environmental stewardship, which means we make sure that every aspect of our business practice is ‘Earth friendly.’ We use a computerized wireless Electronic Medical Record (EMR) which contains all of the information you’d find in an old fashioned paper chart. Using smart, secure technology, we are able to review important reports such as labs and x-rays results, and consultation notes from other specialists, right from your home. With one click of a button, we are also able to refill your prescriptions while we are in your home so that no mistakes are made. Unlike paper charts, these new technologies allow us to work more efficiently and to reduce the risk of errors. Our Electronic Medical Records are HIPAA compliant, which means that your private health information is always secure. Best of all, we encourage our patients and families to use our Patient Portal to access their medications, lab results, and more.
What if I need to see a specialist?
No problem. Having worked in Greater Baltimore for over nearly 30 years, we pride ourselves on the professional relationships we’ve maintained with highly experienced specialists who we are confident will provide you with exceptional care. We will happily provide you with referrals when needed.
How do you handle emergencies and urgent care?
Seva Health provides primary care and virtual lifestyle medicine/integrative health coaching services only. Please dial 911 for any urgent or emergent health care needs.
What if I am admitted to the hospital?
When our patients are hospitalized we ask that a caregiver notify us by telephone so that we may update our records accordingly. We participate in Maryland’s Chesapeake Regional Information System for our Patients (CRISP) and are able to collaborate with other providers to get up to date information on your hospitalization. Once discharged, we ask that you schedule a follow up appointment to review your hospital discharge orders, refill prescriptions and provide referrals to any specialists that are needed. Our goal at Seva Health is to help you get settled back in at home and reduce your risk of going back to the hospital again.
